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NOTIFICATION OF DELAY IN SHIPPING AND DELIVERY OF GOODS (SPECIALLY FOR DESTINATIONS TO BANYUWANGI, DENPASAR, LOMBOK AND SURROUNDING AREAS)

NOTIFICATION OF DELAY IN SHIPPING AND DELIVERY OF GOODS (SPECIALLY FOR DESTINATIONS TO BANYUWANGI, DENPASAR, LOMBOK AND SURROUNDING AREAS)

Shipping Delay Notice for Banyuwangi, Denpasar, Lombok, and Surrounding Areas

Sentral Cargo would like to inform all customers that the full closure of the Gumitir Route may disrupt shipment transportation and delivery services, particularly for destinations in Banyuwangi, Denpasar, Lombok, and surrounding areas.

This situation may affect shipments traveling to and from these areas, potentially resulting in longer delivery times than initially estimated.

Cause of Shipping Delays

The full closure of the Gumitir Route presents a challenge to the smooth transportation of goods along routes affected by the closure. This may impact distribution to several areas, including Banyuwangi in East Java, Denpasar in Bali, and Lombok in West Nusa Tenggara.

As of this notice, the duration of the disruption and the timeline for the resumption of normal delivery operations cannot yet be confirmed.

Sentral Cargo's Commitment to Customers

We understand that timely deliveries are important to our customers, whether for personal shipments or business operations.

Sentral Cargo will continue to make every reasonable effort to maintain shipment transportation and delivery services while taking the current conditions on the ground into account.

We sincerely apologize for any inconvenience caused by these potential delays. Thank you for your patience, understanding, and continued trust in Sentral Cargo.

Customer Service Information

For further information about your shipment status or any delivery-related concerns, please contact Sentral Cargo Customer Service:

  • Phone: 021-630-3456
  • WhatsApp (chat only): 0812-9152-2799

Customers are encouraged to contact our Customer Service team if they need information about shipments that may be affected.

Sentral Cargo appreciates your understanding and continued trust. We remain committed to providing the best possible service under the current circumstances.